HERE'S WHAT YOU NEED TO KNOW
UPGRADE COMPLETED AUGUST 27th
We are very excited to tell you that we have upgraded our mobile app and rewards program experience. For your convenience, your existing account information and reward point balance have been carried over to this new experience but there are still 1-2 simple steps you need to complete to regain access to your mobile app account. Please see below for more information.
*The information on this page is subject to change but will be kept up-to-date. Please consider bookmarking this page or returning to it for the most up-to-date information regarding this program upgrade.
REGAIN ACCESS TO YOUR MOBILE APP ACCOUNT
*ACTION TO TAKE:
RESET YOUR PASSWORD
Please tap the RESET PASSWORD button below and input the email address associated with your mobile app account. Resetting your password will allow you to regain access to your mobile app account.
RESET PASSWORDUPGRADING TO OUR NEW MOBILE APP
*ACTION TO TAKE:
DOWNLOAD OUR NEW MOBILE APP IF YOU DO NOT RECEIVE AUTOMATIC APP UPDATES.
Our new mobile app is available for download now. If you DO NOT receive automatic app updates on your mobile device, you will need to upgrade to the new PRESS mobile app from the App or Play store using the links below.
REWARD PROGRAM CHANGES
PROGRAM CHANGES:
REWARDS DEPOSIT IN $5 INCREMENTS
$5 REWARDS EXPIRE 90 DAYS FROM ISSUANCE
The PRESS rewards program will mostly continue to function the same as it does currently with a few small changes. Just like now, you will continue to accrue 1 point for every 1 dollar spent; where 100 points equals $5. However, when this ugrade officially occurs, your reward dollars will be deposited as a $5 reward each time you reach the 100 point threshold rather than deposited in smaller amounts ongoingly. Once you have a received a $5 reward, you may spend this reward at any time or save it to put towards a larger reward purchase before your reward's expiration date (90 days from the date of issuance). Press rewards can still be spent on any menu item in-store, on our mobile app, or via our new online ordering website for pick-up.
ORDERING ONLINE FOR PICK-UP VIA YOUR BROWSER
*OPTIONAL TO USE BUT NEW!
Prefer to order online for pick-up without the use of our mobile app? You can now order online for pick-up directly from our website. You'll still accrue reward points on every order as well as have an opportunity to redeem rewards you've earned or other promotions just the same as if you were using our mobile app. The choice is yours!
WE ARE VERY EXCITED AND HOPE THAT YOU ARE TOO
With this upgraded experience, we will now be able to offer you a number of other new and returning features that we are very excited about. Some of these features include:
FREE BIRTHDAY DRINK
Celebrate with us! Valid for one-time use for the entire month of your birthday. Birthday must be provided in your customer account information to receive.
GROUP ORDERING
Invite your party to a group order via email. Set a dollar limit per person if you need to.
PRELOAD/RELOAD ACCOUNT BALANCE
Via physical gift card, eGift card, or credit card. Place orders with this balance.
SEND EGIFT CARDS
Order and send to your recipient via our new mobile app or our guest website.
TRACK & SPEND REWARDS
In-store, on our mobile app, or via our online website for pick-up.
PROMOTIONS & NOTIFICATIONS
Receive SMS, Push, and Pull Notifications about promotional offers and new/seasonal menu offerings (when you elect to opt-in to receive these notifications).
GUEST WEBSITE
Can't or don't want to use our mobile app? Manage your customer account information and rewards via our new guest website.
OPTIONAL TO USE BUT NEW!
AVAILABLE TO USE STARTING:
AUGUST 26, 2025
WHERE TO FIND:
PRESSCOFFEE.COM
WE ARE HERE TO HELP
If you need assistance regaining access to your PRESS Rewards account or have any additional questions, please contact our customer support team by emailing info@presscoffee.com or contacting us via our customer support portal below. We're available Monday - Friday, 8am - 4pm AZ MST to assist you.** Thank you.
**While we strive to respond to all customer support inquiries within the day that they are received, please allow up to 2 business days for response. Our customer support team responds to messages in the order that they are received. Please do not contact your preferred location for mobile app or rewards-related issues as they are unable to assist you with modifying or gaining access to your account.