What drip coffee do you use?
Our cafes keep our popular Early Edition blend on drip with a rotating single origin coffee as the second option. The single origin coffee changes regularly and we recommend talking to your local cafe's baristas for more information about what's on drip.
If you love our Early Edition blend and want to enjoy it at home, consider starting an Early Edition coffee subscription.
What espresso do you use?
Our cafes keep our popular Twitch espresso on drip with a rotating single origin coffee as the second option. The single origin coffee changes regularly and we recommend talking to your local cafe's baristas for more information about what's available as our second espresso option.
Are you hiring?
We are always looking for people who are a good fit in the PRESS culture. If you'd like to apply, please click HERE.
How do I find my gift card balance?
If you have an in-store gift card, you can check the balance at any PRESS location or from the original eGift Card email by clicking on the 'View Your eGift Card' button.The page will have information about the card balance, transaction history, methods for redemption, and the original gifting message.
If you have an online eGift Card, you can email firstname.lastname@example.org for your current balance.
Do you serve food?
PRESS locations offer pastries and some of our locations offer a full or short menu. For specific location menus, you can find them HERE.
Do you have patio seating?
Each of our cafes have open-air patio seating to take in the fresh air
Do you allow pets inside your cafes?
Unfortunately, we do not allow pets inside our cafes. We recommend sitting on our patio if you’d like to bring your pet. Service animals are permitted inside so long they are marked appropriately.
Do you non-coffee beverages?
PRESS offers loose leaf tea at all of our locations. Select locations also offer kombucha, beer, and wine. See our menus HERE.
Do you allow outside food or drinks at your cafes?
We do not allow any outside food or beverage within our cafes. We offer a large selection of both to enjoy during your visit.
What days are you open?
PRESS locations are open to serve you 7 days a week, most days of the year. We are closed for Easter, Thanksgiving, and Christmas.
SUBSCRIPTION COFFEE QUESTIONS
SUBSCRIPTION COFFEE QUESTIONS
COFFEE SUBSCRIPTION QUESTIONS
Do coffee subscriptions ship for free?
All USA coffee subscriptions $50+ ship for free.
When will my subscription coffee ship?
All of our coffees are roasted to order. We roast, package, and ship coffees Monday-Friday. We typically roast on the 1st business day after and order is placed, package and ship on the 2nd. Ex. If you order on Tuesday, your coffee will be roasted Wednesday and shipped Thursday.
How often do you rotate Roaster's Choice coffees?
We rotate weekly. The same coffee is shipped every week for orders received Friday-Thursday. If you have a more than one bag in an order, they will be the same coffee.
How can I change my subscription frequency, skip a shipment, or cancel my subscription?
You can access your subscription account HERE to update your subscription shipping frequency.
How do I update my billing / shipping information?
You can access your subscription account HERE to update your billing or shipping information.
SPECIALTY COFFEE QUESTIONS
SPECIALTY COFFEE QUESTIONS
What is specialty coffee?
Specialty coffee is a category of coffee that is formally rated and scored at least 80 out of 100. Coffee is scored using a scale that has been created by the Specialty Coffee Association (SCA) to establish specific desirable attributes within coffee. You’ll often hear the term “specialty coffee shop” which refers to a cafe that serves exclusively coffee that scores over 80pts.
When do you roast your coffee?
All of our coffees are roasted to order at our flagship Roastery located in Phoenix, Arizona.
We roast, package, and ship coffees Monday-Friday. We typically roast on the 1st business day after and order is placed, package and ship on the 2nd. Ex. If you order on Tuesday, your coffee will be roasted Wednesday and shipped Thursday so that you receive your coffee at its optimal freshness.
How should I brew my coffee?
Every way to brew coffee can be a great way! We use a Chemex in our cafes, but there are more methods available than we could begin to mention on this FAQ. The keys to great coffee for any method are grinding fresh, using great water, and maintaining an ideal ratio of coffee to water.
How do I learn about new coffee releases?
Is your coffee fair trade?
With every coffee we purchase, we are committed to positively impacting the communities we work with on the social, economic, and environmental level. This includes supporting sustainable growing practices, paying fair prices, and sourcing through direct relationships. With every coffee we source, we are committed to improving the lives of smallholders farmers, combating climate change, and the preservation of heirloom coffee varieties.
Is your coffee organic?
We always aim to buy the best coffees available and establish long-term farming relationships. Often times these coffees are certified organic, although they are always coming from farms that have good farming practices. If a coffee is certified organic you will see that noted on the coffee’s page.
What's the shelf life of your coffee?
Coffee is an agricultural product at its core and, although coffee never spoils, its quality does diminish over time. We recommend using coffee within 60 days of its roast date, although we’ve had excellent cups of coffee upwards of 90 days.
What's the best way to store my coffee?
We typically recommend storing coffee in sealed PRESS coffee bags, in a cool, dark place like a cabinet. For larger quantities of coffee like our 5lb bags, you may choose to use an air-tight container to reduce oxidation and promote a longer shelf life.
What's the roast level of your coffee?
We roast each coffee differently from each other to bring out the best qualities of each lot. Our coffees are a medium to light roast, which promotes more flavor from the beans.