FAQs

Coffee Questions

What is specialty coffee?

Specialty coffee is a category of coffee that is formally rated and scored at least 80 out of 100. Coffee is scored using a scaled that has been created by the Specialty Coffee Association (SCA) to establish specific desirable attributes within coffee. You’ll often hear the term “specialty coffee shop” which refers to a cafe that serves exclusively coffee that scores over 80pts.

When do you roast?

All of our coffees are roasted to order. We roast, package, and ship coffees Monday-Friday. We typically roast on the 1st business day after and order is placed, package and ship on the 2nd. Ex. If you order on Tuesday, your coffee will be roasted Wednesday and shipped Thursday.

How do I brew my coffee?

Every way to brew coffee can be a great way! We use a Chemex in our cafes, but there are more methods available than we could begin to mention on this FAQ. The keys to great coffee for any method are grinding fresh, using great water, and maintaining an ideal ratio of coffee to water.

How do I learn about new coffees?

You can sign up for our newsletter or follow @presscoffeeon Instagram to stay up to date on our newest coffees. We send out a newsletter when new coffees become available.

Is Press Coffee fair trade?

With every coffee we purchase, we are committed to positively impacting the communities we work with on the social, economic, and environmental level. This includes supporting sustainable growing practices, paying fair prices, and sourcing through direct relationships. With every coffee we source, we are committed to improving the lives of smallholders farmers, combating climate change, and the preservation of heirloom coffee varieties.

Is Press Coffee organic?

We always aim to buy the best coffees available and establish long-term farming relationships. Often times these coffees are certified organic, although they are always coming from farms that have good farming practices. If a coffee is certified organic you will see that noted on the coffee’s page.

What's the shelf life of coffee?

Coffee is an agricultural product at its core and, although coffee never spoils, its quality does diminish over time. We recommend using coffee within 60 days of its roast date, although we’ve had excellent cups of coffee upwards of 90 days.

What's the best way to store my coffee?

We typically recommend storing coffee in sealed PRESS coffee bags, in a cool, dark place like a cabinet. For larger quantities of coffee like our 5lb bags, you may choose to use an air-tight container to reduce oxidation and promote a longer shelf life.

What's the roast level of Press coffees?

We roast each coffee differently from each other to bring out the best qualities of each lot. Our coffees are a medium to light roast, which promotes more flavor from the beans.

Cafe Questions

What drip coffee do you use?

Our cafes keep our popular Early Edition blend on drip with a rotating single origin coffee as the second option. The single origin coffee changes regularly and we recommend talking to your local cafe's baristas for more information about what's on drip.

What espresso do you use?

Like our drip coffee, we use a keep a rotating single origin coffee on as our second espresso option.

Are you hiring?

We are always looking for people who are a good fit in the PRESS culture. If you'd like to apply, please click HERE.

How do I find out my gift card balance?

If you have an in-store gift card, you can check the balance at any PRESS location or from the original eGift Card email by clicking on the 'View Your eGift Card' button.The page will have information about the card balance, transaction history, methods for redemption, and the original gifting message.

If you have an online eGift Card, you can email info@presscoffee.com for your current balance.

Do you serve food?

PRESS locations offer pasties and some of our locations offer a full or short menu. For specific location menus, you can find them HERE.

Do you have patio seating?

Each of our cafes have open-air patio seating to take in the fresh air

Do you allow pets inside the cafe?

We do not allow pets inside our cafes. We recommend sitting on our patio if you’d like to bring your pet. Service animals are permitted inside so long they are marked appropriately.

Do you offer non-coffee beverages?

PRESS offers loose leaf tea at all of our locations. Select locations also offer kombucha, beer, and wine. See our menus HERE

Do you allow outside food or drinks inside the cafe?

We do not allow any outside food or beverage within our cafes. We offer a large selection of both to enjoy during your visit.

What days are you open?

PRESS locations are open to serve you 7 days a week, most days of the year. We close for Easter, Thanksgiving, and Christmas.

Subscription Questions

When will my subscription ship?

All of our coffees are roasted to order. We roast, package, and ship coffees Monday-Friday. We typically roast on the 1st business day after and order is placed, package and ship on the 2nd. Ex. If you order on Tuesday, your coffee will be roasted Wednesday and shipped Thursday.

How often do you change Roaster's Choice?

We rotate weekly. The same coffee is shipped every week for orders received Friday-Thursday. If you have a more than one bag in an order, they will be the same coffee.

When will my gift subscription ship?

All of our coffees are roasted to order. We roast, package, and ship coffees Monday-Friday. We typically roast on the 1st business day after and order is placed, package and ship on the 2nd. Ex. If you order on Tuesday, your coffee will be roasted Wednesday and shipped Thursday.

How can I change my subscription frequency, skip a shipment, or cancel my subscription?

You can access your subscription account HERE to update your subscription shipping frequency.

How do I update my billing/shipping information?

You can access your subscription account HERE to update your billing or shipping information.